Policies and Conditions

Welcome to RuteaChile. By accessing and using our website, you agree to comply with the policies and conditions set forth below. We invite you to read them carefully.

Privacy Policy

We are committed to protecting your privacy. The personal information you provide to us through this site will be used exclusively to offer you our services and improve your experience. We do not share your information with third parties without your explicit consent, except when necessary to comply with legal obligations.

Terms of Use

By using our website, you agree not to use the content or services for illegal, fraudulent purposes or that may damage the integrity of the site. We reserve the right to modify or delete any content that violates these terms.

Returns and Cancellations Policy

If you have purchased any of our services, you can request a cancellation or refund in accordance with our Returns and Cancellations policies. The specific terms and conditions vary depending on the type of service purchased.

Food Policies

The tours include high-quality catering service. It is the passengers' responsibility to inform about dietary restrictions before the service.

Cookies Policy

This site uses cookies to enhance user experience. You can manage them in your browser settings.

Intellectual Property

All content on this website is the exclusive property of RuteaChile and is protected by intellectual property laws.

Modifications

We reserve the right to modify these policies and conditions at any time without prior notice.

Contact

If you have any questions, contact us at contacto@ruteachile.com.

Reservation and Payment Policy

Reservations:

Reservations must be made at least 72 hours in advance to ensure availability. For reservations made less than 72 hours in advance, it is recommended to consult directly with an executive.

Payments:

Payments must be made at the time of confirming the reservation, either through PayPal, credit card, or debit.

Modifications and Cancellations

Notification:

Changes or cancellations must be notified at least 72 hours in advance to avoid additional charges.

Cancellation due to Weather Conditions:

If the tour must be canceled due to weather conditions before it begins, a full refund will be processed.

No Show:

If the passenger does not appear at the confirmed time and place, it will be considered a "no show" and no refund will be provided.

Transport Policies

Shared Tours:

Transportation service is limited to a 1Km radius around the center of San Pedro de Atacama.

Private Tours:

These restrictions do not apply. Transportation is tailored to the needs of the group.

Policies and Conditions